AI Chatbot Development for UK Businesses

What an AI chatbot can do for a UK business

A modern AI chatbot reads your own content — services, prices, policies, FAQs — and answers customer questions in plain English at any hour. Unlike old menu-based bots, it understands free-typed questions and can hand over to a person when it should.

CODEANS builds chatbots for websites and WhatsApp that answer common questions, qualify enquiries, capture contact details, book calls into your calendar and send summaries to your inbox or CRM. The chat assistant on this website is one we built and run ourselves.

• Customer support: opening hours, delivery, returns, pricing questions
• Lead qualification: budget, timeline and needs captured before a sales call
• Appointment booking for clinics, salons, consultants and trades
• Internal assistants that answer staff questions from your documents

How we build it

We start by collecting what the bot should know: your website, PDFs, price lists and the questions customers ask most. We set clear rules for what it must never say, when to escalate to a human and what data it may collect. Then we connect it to the channels you use and test it against real customer questions before launch.

After launch you get a dashboard of conversations, so you can see what customers ask and improve answers over time.

• Website chat widget or WhatsApp Business
• Handover to a human by email, WhatsApp or live chat
• Integrations with calendars, CRMs and helpdesks where APIs allow
• Monthly review of conversations and answer quality

GDPR and data handling

A chatbot handles personal data, so we design for UK GDPR from day one: the bot tells users what it collects, stores only what you need, and conversation logs can be limited or deleted on a schedule. We will explain which AI provider processes the data and where, so you can update your privacy notice accurately.

• AI chatbots (all markets)
• AI automation
• AI calling agents

How we work

Every engagement starts with a clear brief. CODEANS scopes goals, constraints and success criteria with you, then issues a fixed GBP quote before build work begins. You keep ownership of the codebase and accounts we create for the project.

Delivery is from our Lahore engineering team with UK-hours overlap for stand-ups, reviews and handovers. Lahore is UTC+5 — four hours ahead of BST and five ahead of GMT — so UK teams are not waiting overnight for routine decisions.

• Scope and fixed quote before development
• Iterative builds with review checkpoints
• Launch support and optional maintenance
• Direct WhatsApp and email communication

Technology we use

We build with stacks that appear across our live services: React for modern front-ends, WordPress and WooCommerce for content and stores, Shopify for hosted ecommerce, and custom web applications when templates are not enough. Magento is not offered.

Integrations typically include payments, CRM, email, courier and messaging tools — confirmed per project rather than invented as a blanket list.

Pricing

Starting from £199. We price in GBP and confirm a fixed quote after scoping.

• Request a fixed quote

About CODEANS

CODEANS is based at Office 33, Central Commercial Market, Model Town, Lahore 54000, Punjab, Pakistan. Telephone and WhatsApp: +92 328 1335369. Email: sales@codeans.com. Founded in 2023, we build for clients in Pakistan, the United Kingdom and worldwide from the same Lahore engineering team.

On UK projects we state the model plainly: UK-facing commercial conversations, delivery from Lahore, GBP fixed quotes, UK-hours overlap, and a GDPR-aware approach to personal data. We do not invent a UK office unless one is confirmed and published.

When you are ready, send a short brief — goals, timeline, platforms you already use, and any constraints. We reply with clarifying questions, then a fixed GBP quote. Projects start from £199.